AGENDA ITEMS
TIME PERSON RESPONSIBLE
Welcome & Breakfast
Sponsored by: Steven Posa, H.E.L.P. Financial Corporation 8:30 – 9:15 Introductions of new FAHAM Board Members
9:15 – 9:30 Ice-breaker Janelle Wilson-Branford, CRCR Orlando Health
9:30 – 10:30 Steven Posa, Executive Vice President H.E.L.P. Financial Corporation
BREAK 10:30– 10:45
Image Advertising Specialties
Increase Team Member Satisfaction through Reward and Recognition
10:45 – 11:30 Becky Hamm, Image Advertising Specialties
Lunch and Learn:
Sponsored by: Trace Whitestone Group The Patient Experience
11:30 – 1:00 Jerry Thomas, Trace Whitestone Group,
Orlando Health Systems 1:00 – 2:00 Michelle Farrell, MBA Corporate Director Patient Business/Janelle Wilson-Branford, CRCR, Supervisor Revenue Management Quality Assurance, Orlando Health
Roundtable Discussions:Mobile Security in Patient Access-How do we keep our data secure?
Patient Portals-Feedback from our patients? 2:00 – 2:30 ALL
Business Meeting – Membership, Treasury Report, Webpage update
2:30 – 3:00 Robb Wilburn, Director of Patient Registration Sarasota Memorial Health Care System
Adjourn 3:00